Google+ Straight Talk Headquarters | Corporate Office, Company Info : Headquarters Info
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Rating: 1.8/5 (48 votes cast)

Straight Talk Headquarters Information

Contacting Straight Talk Headquarters

Straight Talk is a wireless provider that offers no-contract cellular phone and mobile Internet services to Walmart customers. There is an official website for Straight Talk that sells phones, SIM cards and plans directly to the customer. Straight Talk headquarters is located at the TracFone headquarters as Straight Talk is a TracFone company.

Straight Talk Headquarters Info

Though there is no mention of Straight Talk on the TracFone website, the Straight Talk headquarters address is listed as TracFone. The company headquarters for both companies is located in Florida.

  • Address: Customers can address communication directed to the Straight Talk headquarters to:

Straight Talk Headquarters c/o TracFone 9700 N.W. 112th Ave. Miami, FL 33178

  • Phone Number: We were surprised to find a direct phone number for Straight Talk headquarters on the TracFone website [+]. Customers can call the company headquarters at 1-800-876-5753. Callers interested in working with the media team can call 1-305-715-6500.
  • Fax Number: If you need to fax documents or information to Straight Talk headquarters, send the fax to 1-305-640-2070. TracFone uses the same fax number, so denote Straight Talk on the fax coversheet.
  • Email: While there is no email address for Straight Talk headquarters there is an email address for TracFone headquarters [+].
  • Website: We did not find a corporate website for either TracFone or Straight Talk headquarters, but we did find contact information listed on both websites [+]. The contact information, on the TracFone website at least, includes corporate information.

Straight Talk Headquarters Executive Team

The executive team at Straight Talk headquarters is the same as the executive team at TracFone. The top three executives are:

  • F.J. Pollak – President and Chief Executive Officer
  • Kevin Gulbranson – Product Management Senior Vice President
  • Steve Ritter – Sales and Marketing Executive Vice President

Straight Talk Headquarters Brands

Straight Talk does not offer any brands because it is not the parent company. TracFone, the parent company responsible for Straight Talk, does partner with various mobile phone providers to offer customers up-to-date mobile phone equipment. As of 2013, Straight Talk offers phones from LG, iPhone, ZTE, Samsung, Huawei and Blackberry.

TracFone is responsible for Net10 Wireless, SafeLink Wireless, Telcel America and Simple Mobile. All mobile phone services operating under the America Movil umbrella offer different logos, different phones and different plan rates.

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Rating: 1.8/5 (48 votes cast)
Straight Talk Headquarters Information, 1.8 out of 5 based on 48 ratings

32 Comment(s) on Straight Talk Headquarters Information

  1. R Beane says:

    this is not a number to the corporate office. this is the number for customer service that keeps giving you the run around. If you are going to post helpful information. Please in the future make sure it is helpful.

  2. sondra lee says:

    Your straight talk workers won’t fix my problem they keep making me do the same things over and over again even after they are informed that the results are unsuccessful

  3. no name says:

    your service with customers are horrible

  4. Janet Carriger says:

    I called the number you have listed as their headquarters number and got their normal customer service. FYI

  5. Darlene Prince, 770-684-3344 says:

    I have been trying to change from AT&T to Straight talk for two weeks.
    I have been without a phone for two weeks.
    And all I get is Lies from your customer service. They have
    Been going to send me a SIM card three different times
    Because they don’t know why my phone don’t work.
    I will be reporting this to the BBB.

  6. Jessie Leonard says:

    Straight Talk is a scam. I did the B.Y.O.P. program in August just now gettin a compatible phoneDec. Phone only Dec should have 2 months 2 weeks later i owe a bill.

  7. matthew says:

    I would very much appreciate if somebody from the corporate office would call me and explain to me why all of your employees or so unhelpful unprofessional rude and American apparently seeing as that nobody speaks English.

    • Gayle says:

      Good Luck ! They are terrible to deal with. Glad I don’t have them. I purchased time as a gift for my granddaughter using my credit card and was that ever a mistake! Customer Service is in the Phillipines not here.

  8. Straight talk Sucks says:

    Had a problem with straight talk and asked for a supervisor and customer service kept hanging up on me, no supervisor. What is their problem I have been a loyal customer for years! Bye Straight talk (tracfone Inc.) My Mom and I are going some where that wants our money enough to care.

  9. Walter Lee says:

    your data plan suxs not happy with it at all been with you.for over 5 years under differnt number and now.we have all these cut data down about to switch to a place with beter plan

  10. connie says:

    What a sorry company minutes placed on the wrong phone no ideas whos phone but not my intellectually disabled brothers that my mom paid 45 dollars for and will not listen or put the money on right phone

  11. Tom Jamison, Va says:

    New IPHONE 5S received 12/5 from Straight Talk. Still trying to get operational, Support keeps saying I need new SIM card and I’ll have replacement in 24-48 hours. Two weeks now and still waiting for needed SIM.
    Older working Straight Talk phone has been deactivated so now I have nothing. Last call said I’ll have sim card by 12/20.

  12. Mike says:

    you have one of the worst customer service ever in the world

  13. william wallace says:

    I hate the fact u have other people from different country’s serving us we can’t understand them I have called 5 times today and every one of ur supervisees has hung up on me and all o wanted was my number transfer

  14. Desmond Raines says:

    This is one of the worst phone companies to have. You better off in a contract. There customer service is straight pitiful. YOU WASTE YOUR MONEY AND TIME WITH THIS SERVICE. Words from a 10 year old use CS not costumer service but common sense.

  15. Don says:

    I’m leaving them and going to Verizon because of bad service

  16. Quality of phone is poor says:

    A coworker has the same phone, G4 as I did. She gave me her otter box and my phone was smaller than her phone. She’s with another plan but the difference in the phone was unbelievable. Rip off, straight talk is a rip off. If you don’t agree that’s good. When you need them you will agree.

  17. Barbara says:

    Straight talk sent me a return phone after 56 days. I spent the entire holiday season without a phone. When it arrived my excitement quickly turned to dispair realizing it’s used. I’m so dissapointed and am tired of fighting.

  18. brittany says:

    Worst company and customer service ever. Managers are rude and hangup on the customer without accomplishing anything.

  19. Lisa Shugars says:

    I like straight but ur customer service people are rude an don’t care if they I would like a call from some one that can help and that don’t lie to me an cares about keeping my business

  20. Whitney says:

    Worst customer service I have ever dealt with. Can you hire people who speak english and know the companies policy.. Could have saved me $130 and hours of my time.

  21. Horrible customer service says:

    I would say most horrible company ever. I would not recommend this company to a dog. Horrible service and poor communication and language barriers prevent anything being resolved Stay away from the company just some advice, I guess you get exactly what you pay for

  22. shame on you1 says:

    I hate your customer service.
    I bought an international plan. it does not work. I have called internet etc. and nothing…they hand up on me and don’t call back. I will blog about the bad business..practices..with 14 million customers you NEED better customer service. I feel like i have been screwed and money left on the table. I will come to corporate office…and walk in and ask for real resolution to my problem.

  23. shame on you1 says:

    shame that i have to make a trip from out of town…to get my problem resolved…shame shame. last time i had aproblem which i had to call a thousand times to finally get someone at corporate to resolve. .millions of customers and your customer service sucks..shame on you!

  24. shame on you1 says:

    read all the reports on the internet and it;s not resolved..bad leadership…bad bad bad..

  25. shame on you1 says:

    ever wonder why you have 2 stars??? that’s ashamed you should resign

  26. kurtis suddath says:

    I plan on suing your company

    • David P says:

      The mind set of those in the PI’s is like that of an alien,you have to constantly repeat info and they say they can complete a task only to find time was for not.Please bring service back to USA there has to be a way.

  27. Horrible says:

    To all pay AT&T a bit more then to pay for this incompetence
    Story tellers , makeup as they go
    Ill rather pay extra 20 bucks
    Would at least get someone with knowledge this company sucks

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