Duke Energy Headquarters Information
Contacting Duke Energy Headquarters
Duke Energy is an energy company serving more than 700 million customers. The company is present in North Carolina, South Carolina, Ohio, Kentucky, Florida and some Midwest states. For more than 150 years, Duke Energy has been providing energy to customers.
Duke Energy Headquarters Info
The Duke Energy headquarters is located in Charlotte, North Carolina. Customers and other persons can contact the corporation by phone, mail and email. The official website is clearly designed as a means of selling potential customers on Duke Energy and providing online account access for current customers, but there is quite a lot of corporate information to read.
- Address: You can write your letter to the Duke Energy headquarters in Charlotte, North Carolina. Write your letter to:
Duke Energy Headquarters 526 S. Church St. Charlotte, NC 28202
- Phone Number: If you want to call Duke Energy headquarters skip the customer service phone number and call 1-704-594-6200. You may have to speak with an operator to reach a member of the corporate team.
- Email: Duke Energy headquarters offers a contact page [+] that lists all means of contacting the company on both a corporate and residential/commercial level.
- Website: You can visit Duke Energy headquarters official website [+] to learn more about the company, contact customer service, review financial information and sign up for service. The website works as a dual retail/information website. There is no dedicated website for the corporate office.
Duke Energy Headquarters Executive Team
The executive team for Duke Energy headquarters is made up of committees [+] and the Board of Directors [+].
Senior Management Committee
Lynn Good
Dhiaa Jamil
Julie Janson
Marc Manly
Lee Mazzocchi
Senior Officers
Caren Anders
Brett Carter
Swati Daji
Stephen DeMay
Douglas Esamann
Clark Gillespy
R. Alexander Glenn
Shawn Heath
James Henning
Gayle Lanier
A.R. Mullinax
Paul Newton
John Pitesa
Ronald Reising
Brian Savoy
Jeffrey Stone
Board of Directors
Ann Maynard Gray
William Barnet III
G. Alex Bernhardt Sr.
Michael Browning
Harris DeLoach Jr.
Danial DiMicco
John Forsgran
Lynn Good
James Hance Jr.
John T Herron
James Hyler Jr.
William Kennard
E. Marie McKee
E. James Reinsch
James Rhodes
Carlos Saladrigas
Philip Sharp
Duke Energy Headquarters Brands
Some brands associated with the Duke Energy headquarters include StrikeStop – a program to stop power surges in the home. We found no other brands mentioned on the official website.
Resource Links
- Duke Energy Official Website
- Board of Directors
- Leadership
- Contact Page
Last night after flying home from seeing my family for Christmas, I drove home from the airport looking at all the Christmas lights and the glow of beautiful downtown Charlotte. I made it home to find I had no power. I checked my main breaker, still nothing. I called Duke energy to report my outage to fine out while I was away they had served a disconnect notice for non payment. I checked my bill it said nothing of the such. It simply read I had a outstanding balance and payment was due by the 9th of January. I talked to the very nice lady that answered the phone for Duke after hours emergency. She told me the disconnect notice doesn’t show up in your paperless statement but I should have received a call and regular mail. So I went through my cell phone records, through all my mail and found no trace. I then found all the food I had for Christmas was bad, all the medications I have to store in the refrigerator bad and my sleep apnea machine was out too. As I sat there mad at the world and made at myself, I realized things weren’t really that bad they were just things, I still had the love of my family. Yes I was out 200 dollars for food but I can replace that and the prescriptions could be refilled. My heart sank because I realized I surely wasn’t the only one that this happened to, I thought about the families coming home to find that they to had lost their Christmas, their lights, their food and their heat or the elderly couple just trying to get by that lost their food that they couldn’t replace and the meds they couldn’t afford the first time around.
The problem is that Duke can turn your power off without notice and if you come home Christmas Eve there is no way to power turned back on before the Friday after Christmas, unless someone hit a pole causing an outage. That’s what the Duke rep told me. Please investigate to see if there are others like me, well not like me because with a family and kids or elderly they lost Christmas and in some cases everything.
Isn’t that what this season is all about not just the bottom line in a corporate bank book?
Jeff
I have also sent this to the media
I admit I was behind on my bill and allowed my services to be disconnected. Recording states pay $26.75 to have service restored during normal business hours(8-5p)for emergency reconnect after business hours pay $80.25. payed the $80.25 services was not restored that night. Next day services was still not restored and called in CSR stated credit my acct for the 80.25 I said ok. The next day services still not restored until 7pm est. When I received my statement it reflected no credit at all. Called in and asked where it was…CSR stated Oh we just gave you a credit of $53.50. I asked why when it was 80.25 that I payed. We just subtracted 26.75 because your services was disconnected so you would have still paid the restoration fee. No my services was out for two days I payed for emergency restoration and you don’t provide to me what I payed for initially. Those two days my services was out calling dispatch was like talking to a dog..gave me all kinds of reasons as to why they didn’t do it that night…oh the driver got lost…you wasn’t at home..I wasn’t at home when you cut it off!! mighty funny you knew where I lived to turn it off!! You have to turn your breaker off was told to me the last day in case you have food on the stove cooking…GENIUS MY POWER WAS OFF FOR TWO DAYS WHAT AM I COOKING??? I want my Credit of $80.25 acct#1509075247. If you not going to do emergency restoration immediately as the recording says take it off the recording and bills and just have the $26.75 that way you won’t set the customer up for high expectations. You get my drift?!?
I called Duke to have GE started at my new address on July 13, 2015. I also received an email confirmation stating that service would be started at the address I gave them. Just yesterday my landlord calls me wanting to know why service hasn’t been transferred into my name. So I call Duke and come to find out 8 hours later and multiple phone calls to the local police because Duke told me this was a case of identity theft, I found out Duke made the mistake. So 8 hours later a supervisor listened to the phone calls and they stated I said the correct address. This phone call they listened to was also a phone call I was told never happened. Then after going through all of this thinking someone stole my personal information Duke will not allow me to put service in my name at my new place. My soon to be brother-in-law was looking at the place before my fiancé and I. When he found out he was unable to afford the place and the GE after calling and verifying this with Duke. My fiancé and I went on and got the house. So I have been under the assumption that the GE was turned on in my name for the past month. So when I called to get this corrected yesterday I was told that I was unable to start service at my new place because my soon to be brother-in-law has a past balance???? They told me either I would have to pay his past balance, put his balance on my bill or have him pay it in full I order for me to get GE. I as grown adult have paid all of my bills and I do not feel that I should be responsible for another adults mistakes or past bills. They was to hold all of this against me but can’t recognize the fact that they made a mistake but shutting a mans GE off at some address I no nothing about and started it in my name??? Then threatened my that I would have to pay that bill as well??? I have never been so upset with Duke energy like I am now. Then some one the people they have place in supervisor positions that are the least bit of caring and helpful. I had a supervisor by the name of Angelique tell me “look this isn’t my problem”. I never said it was anyone’s problem. I just want to know why I am being denied service when I have paid my bills and someone else hasn’t. But I sure as heck wasn’t denied service to an address I knew nothing about? So it’s going on day two that I am waiting on a manager to call me. Let’s see how this goes.
Duke Energy is providing personal customer information to external sources without their permission. It is most distressing to me. Are they doing it to make more money? Since they are the only game in town for energy and they are allowed most of their rate increases, why would they do this? You can’t get anyone to talk to you but they are very ready to get paid. It would seem to me that they would have a tad of respect for their customers. Guess not.