Contacting Mattel Headquarters
Mattel is a toymaker based in California. The company is responsible for a long list of brands ranging in age from birth to teens. The company headquarters may be located in the United States, but there are offices across the globe. Some Mattel products are likely to be available only in certain regions based upon local customs and customer needs.
Mattel Headquarters Info
You can write to the Mattel headquarters and give the corporate office a call. There is no direct email address or contact form for a member of the executive team or board of directors, but we did find a service page that allows the visitor to contact customer service by email. The official website offers corporate information, including an About Us page and Investor information.
- Address: You can address your letter to the El Segundo, California office of Mattel headquarters to contact a member of the executive team. Add the name of the person you are trying to reach on the second line of your address.
Mattel Headquarters 333 Continental Blvd. El Segundo, CA 90245
- Phone Number: Contact Mattel headquarters by phone at 1-310-252-2000. You can also contact AG Brands or Fisher-Price, Mattel companies or brands. Fisher-Price can be reached at 1-716-687-3000. AG Brands is available at 1-608-836-4848.
- Email: We found a contact form for Mattel headquarters [+] and customer service department. Remember to include all contact information on the contact form so someone can contact you in response to your email. If you are writing about a product, you can include the product name, number and purchase date.
- Website: There is an official website [+] for the corporate side of Mattel headquarters. Much of the information deals with the investor relations side of the business, but we did find some contact information like the mailing address and phone number.
Mattel Headquarters Executive Team
There is a leadership team and board of directors handling daily business at Mattel headquarters.
Leadership
Bryan Stockton – CEO
Kevin Farr – CFO
Peter D. Gibbons – Executive Vice President
Alan Kaye – Executive Vice President
Tim Kiplin – Executive Vice President
Geoff Massingberd – MEGA Brands President
Jean McKenzie – Executive Vice President
Robert Normile – Executive Vice President
Jean-Christophe Pean – Executive Vice President
Geoff Walker – Executive Vice President
Gabriel Zalzman – Executive Vice President
Board of Directors
Michael J. Dolan
Trevor Edwards
Dr. Frances D. Fergusson
Dominic Ng
Vasant M. Prabhu
Dr. Andrea L. Rich
Dean A. Scarborough
Christopher A. Sinclair
Bryan G. Stockton
Dirk Van de Put
Kathy White Loyd
Mattel Headquarters Brands
Brands associated with Mattel include Barbie, Hot Wheels, Monster High, World Wrestling Entertainment, Disney, DC Universe, Matchbox and Mattel Games.



(8 votes, average: 3.88 out of 5)
I have a two year old daughter, Maia, almost three in September, who is infatuated with the puppies from movies Barbie and Her Sisters in The Great Puppy Adventure and Barbie and Her Sisters in a Puppy Chase. These two movies are in heavy rotation on ourFriday Night movie night accompanied with popcorn of course.
I grew up on Barbie and now, my daughter is falling in love with Barbie. Well, the doll itself is a bit to old for her now (too many small pieces), so I figure that Mattel would have made stuffed animals of the puppies: Honey, Rookie, DJ, and Taffy. I was surprise that they don’t exist. I mean, I really thought Matell would capitalized off these pups. Also, a cartoon puppy series would be cute for toddlers on up would be cute.
The reason for the comment is for the mere suggestion, recommendation, and/or grand idea for Mattel to take this little idea and go with it. I would buy all four stuffed animals of the puppies at any price. Like I said, I played with Barbie as a child with Skipper and Summer, and Kelly. I had the house, the clothes, and the car back in the 1990s. Now that my daughter has taken an interest, I know Barbie is a great influence for her to grow up with as I did. And, I’m excited to play with them all over again.
Im proud of this image and you underestimate me jackie
I Would LOVE To See MATEL Create A BABY BELLA DOLL..
I am very disgusted with the manipulation of the children by Mattel by pushing the LGBTQ or Gender Neutral agenda. The new Ken doll is one example. When I buy toys for my children I do not want them to have to guess who is who or what is what. I am proud for my son to be a strong your man and my daughter to be a strong young woman. Confused children need help not more manipulation , hormone interruption therapy, or cutting off of body parts. I don’t want to hear about diversity on one hand and the stifling of diversity when it comes to gender. Leave the children alone!!!!
Diana Lawrence
Wish you would make livestock semi trucks in matchbox. Would love to have a dozen of them to finish my matchbox world.
good morning I would like to know how can i get the 400 cars hot wheels set that hot wheels sale
Iam srilankan i have one brother he is 3years old he like hotwheels very mutch but he don’t have hotwheels please help us.
Bring back 50 foot roll Orange track
Whit 2 car in at Kmart
Hello people at Mattel I am aware that you make WWE wrestling figures and I would like to have a suggestion on what the next figure should be either you should have a Kurt angle figure Hall of Fame variant or you should have a defining moment Goldberg at survivor series 2016 I think these would be good and a lot of people would like it.
Thank you for your time,
Franco Valentine
Dear Bryan Stockton,
My name is Paige Hall and I am 8. I absolutely adore your amazing products. However, I feel the doll collection could be changed to include Asian adult male dolls, and African American male children. I’ve only seen 1 Asian male and zero African American male children. The world is a very diverse place and I feel your collection should reflect this.
My name Is Meagan Ann Dillon I am The real Barbie and Kennitth in one with their children kid and babies their names being Punky Brewster(Jessica)(Sweet Valley)Rainbow Bright(Jennifer)or Izsabella Jazsabella king,Bam Bam and Pebbles I am the child of fairytales as Girl Santa for being born unslefish, My parents are Joey Jordisnon and Mrailyn Manson but I cam out of Stead and Williams all have refused to pay for me Im all alone”The LOner”as “Broke As A Joke”Ive been alone since I was 10 years old and have a grade8 education, I need your help zero dollars on skid row in Vancouver British Columbia Cnada working the street to survive every day is harder please reply
Please bring back Bucky the Wonder horse, a fisher Price ride on toy for toddlers in the 1980’s I know it will be a big success , 100’s of people on the internet, would also, like to have it. Also, my sons had them, they sure enjoyed it. Best Toddler toy ever!
Please bring back Bucky the wonder horse by Fisher price, I see comments all over the internet, of people would like to have Bucky, he was the neatest toy, in the 1980’s, bought them for my two toddlers, and they totally loved them , please bring him back, so I can by my Grandkids them. Thank you much.
I bought my 5 year old son the “criss cross crash” hot wheels track for Christmas, set it up and then the cars wouldn’t even stay on long enough to load more cars to crash them. Returned it and got “zip rippers rip em and race em track” and it wouldn’t stay flat so the loop was leaning and preventing the car to go through. I also got a track for the tub “splashdown station” and it won’t stick to the wall and the little bucket thing wouldn’t hit the button it was supposed to, to launch the car into the water. My son loves hotwheels and we are both very disappointed with what has happened! He’s got tons and I mean tons of hotwheels but now no tracks to use them on!
I know your thinking “what kid constructed this email”, but hear me out. I wanted the subject to be eye catching, Hoping that maybe you would open this email and read it. Before I start my telling you why I constructed this email, I honestly don’t know whether or not I’m emailing the correct people or not.
Why I am emailing you is because of your online games such as Monster High. (Yes I know you don’t take requests and I’m just one person, but I hope you hear me out and take what I’m about to say into account) I used to play Monster High, I LOVED getting bones for outfits and having my own account to save my progress.
I know that was a lot of me talking and not a lot of requesting but I’m only 15 I’ve never actually made an email like this before.
I hope you understand and take my requests and other’s as well into you decisions about these online games such as Monster High.
Thanks For Bearing With Me!
Sorry this was originally supposed to be an email
You ruined my 6 year old sons Christmas. I spent almost 90 dollars on your new bat cave for his Santa gift, and I received the wrong pieces. The cave will not go together. I got to many g6 pieces and zero f2 pieces. Now he has nothing to wake to for santa. Thanks. I plan to call a lawyer Monday to fix your wrongs.
How about an event planner Barbie? This would be a huge hit with kids but also there are tons of us event planners in the world.
i am Jim i am a big of WWE elite wresting figures i would like to a elite figures of matt morgan charlie haas kurt angle rob conway ken kennedy matt striker kenny dykstra please make them
My niece is 5 years old an autistic I watch her often an we love to watch monster high it’s the only show she will watch at my house I recently saw you put out a new movie welcome to monster high thinking it was just a movie showing how they met I picked it up needless to say when I hit play an it began not even 3 min into the new movie she started to scream “no no no no , not monster high no no no no not monster high” I couldn’t convince her it was the same movies she loved only a different. New one she hates the new version an was so upset she fought me for 45 min till I finally turned it off an put one of the old ones on Netflix she will be crushed if y’all change the movies to this new version please please please don’t stop making the old version I don’t have the heart to try an explain to her that they don’t make the ones she likes anymore
Please can you add or update your hotwheels collectors site. All i want to do is type in the car name ie:-howlin heat, epic fast ect which are cars that are currently owned by my son, we have recentley decided to register on the collectors site and have stared entering all the codes on the top right of every package, but this has now become an irritation because he would like to add all previous cars to his collectors list. This hasnt been very enjoyable because the majority of the names or car makes and models i type are not to be found. Please can you try to rectify or atleast point me in the direction of a site that has all the names and proper codes that come with the packaging. Yours hopefully v west. Hopefull mummy.
Originally from Hawaii, We would love to see a Hawaii Off-road/ Baja series/ Trail edition series.
Most likely others, I could suggest current models with Real Rider for selection.
If not, Please make this a Off-raid Hawaii series real.
Thank you and Aloha.
dear sirs please could u let me no who I need to talk to ref orders for small hotwheel cars as there are loads id like to buy for my son for xmas can you help in any way please
Very disappointing !!! Horrible customer service … Call all numbers only get automated machines .. Ordered Barbie dream house gift set for my daughters 5th birthday ..which comes with dream house ,bed, washer/dryer , car.. Instead of receiving he Barbie car which came with the set I received a 50 pack matchbox cars!!! To top it off the dream house didn’t even come in the original box ruining my daughters birthday !!!
How can she get excited to unwrap a gift and it’s a cardboard box , not only that, she won’t even have a Barbie car to go with it .. And there’s no one to speak to about this !
Think twice before ordering from them
Hi I’m Allyson Pham please make a monster high cleo back in the old days
My 9 year old girl Allyson Pham
has have been a big monster high fan for i don’t no how long.Her fav Monster high doll is Draculara. She really want a collector’s Draculara doll . Please put it in stores in targets and Walmarts and make it 20 bucks or just send it to me .
Things I wish and have always wanted Barbie/Ken dolls to be like:
1-Release A Moving Talking Comes To Life Barbies And Kens To Be Yer Friend
2-Release A Cute Asian Boyfriend Doll Of Ken
3-To Make A Much Better Barbie Into A Brunette Instead Of A Dirty Blonde
4-Make More Allan Cute Dolls Instead Of Boring Ryan Dolls
5-Please Tell Me How To Make A Fashion Barbie Dolls Show Me A Secret PLZ!
6-An Easy Way PLZ To Make A Big Barbie Play Dream House!
7-Is There An Easy Way To Make Barbie Ken Clothes And Clothes For Me? Software?!
8-Barbie Fantasy Hair Dye For You And Dolls
9-My Size Cute Asian Ken Doll And Even More Cute Ken Dolls Of My Size To Pick!
10-More Fun Arts And Crafts Barbie Craftsy Kits Like Stuffed Doll Clay Charms etc
11-A Big Barbie Ken Pink Sized Car Called The Malibu 61!
12-To Make An Easy Barbie Dolls Toy Movie Just Like How The People Do It!
My daughter who is 11 years old is a big fan of Monster High but it very sad that Mattel has never bothered to supply the voodude hoodoo to the people of Australia and if we were to look for him we can only find a hand full of these plush dolls on eBay and are going for almost $500 Australian dollars it’s ashame that we have to miss out on dolls like these
Dear sir or madam,
let me introduce myself you and I am 61 years old and I living in England.
I AM GIONG TO BRIGTON ON WEDENSDAY THE 12 OF OCOTBER 2016
FOR A DAYS OUTING WITH MY CARAR.
ON THE TRAINS FROM ST ABLANS STATION TO BRIGHTON STATOIN.
I LISTEN TO MY CDS AND WATCH MY DVDS And BLU RAY as well.
I am going to see where harry potter was made at warner bros studies
I n Hertfordshire ENGAND
Can you please bring back the Magic Nursery Baby dolls?!!I am positive they would be a hit with the kids.I know my daughter’s would love to have them.I had them when I was little and loved those dolls so much!I know a lot of people would agree with me!thanks!!
I don’t know if you guys made this doll but is looks just like a woman i know it’s very cool but also scray
Terrible customer service and products
I have sent in the recalled Magnetix product for valuation and refund process in Dec, 2015.
Mattel received the recalled product and quoted us with a much lower valuation than we paid and also declined for refund.
we were no happy with their response, and asked my product returned or refund. Mattel declined either request and said they lost my item already.
I have tried to work out a resolution with Mattel for the last 3 months, but Mattel had stopped responding and passed the deadline to reach a resolution on Feb 26th, 2016.
It has been very frustrated for no reply for more than a month!!!!
Hello, my Name is Defne and i’m a huge Monster High fan.I come from Germany and I’m 13 years old. I love the Monster High characters Cleo de Nile and Nefera de Nile. It would be great if Mattel could bring out a sister pack of those characters. P.S: I liked Nefera de Nile with her original skin tone better.
Mattel should have a division that aimed that sells or licence products such as Mag Wheels. All those kids have grown up! Or have GM put out a limited edition Hot Wheels Camero.
I’ve been lonkoig for a post like this for an age
Why have they over the last few years changed the colour yellow on the UNO Cards so that it is hard to see the numbers on it, I have to go over the numbers with a black marker, I have bought many packet over the years and so have my friends hoping to find the earlier ones, and last week got one from a Asian shop…it is lovely playing with cards you can see. Be interested in Mattel’s reply.
I have been looking everywhere for a Monster High doll named Clawd Wolf. I cannot locate this doll for the life of me,…unless you want to spend $100.00 plus shipping. Really!!!!! I live in Ontario, Canada and think that a company like Mattel would produce these dolls at a normal price. I’m a grandmother on disability and I shop early for Christmas. That is all she wants and talks about. Mattel should produce dolls in response to the demands!
Correction the missing yellow foot from the hula minion miniature Mega Bloks
I love mattel toys have always plaed with their procucts my granddaughter just got a Barbie 1979 super vette remote control car it gets power the little connector to battery is loose its on side of toggle switch I cant get the cover apart to get under the toggle ive pushed in tabs nothing is getting two halves apart I don’t want to break it she wants to play with it so bad can you please tell me how to get it apart? thank you very much
My name is Annette Wolff, I am a big Fan of American Girl for 15 years, I new about this company in their early beginings and I love it
I live in Mexico City and I am very happy to know that soon we will have one store here in which i would love to work for
I will appreciate if you could kindly provide me with the contact person of the company in Mexico to find out how I can be part of this company
Thanks
Join me and my 5 grand children and boycott Mattel because of there treatment of Seaworld , if they are to cave to a crazy organasation as pETA then I will support Seaworld and not buy from Mattel.
I grew up on Mattel and their Fantastic Toy’s. Now I’m buying my Granddaughter Monster High Dolls. And that’s what’s it’s all about. Not just keeping Mattel as a close knit Family, but keeping your product going through generations of close knit Families. Knowing that your Company still holds that connection with Consumers. That’s why I’m all about Family and Business. You’re Company Definitely knows how to Create both. And so do I. To further give your Company a much better in site of my Product (Patent) Google Tammie Phillimore. I have not only reached out to Children. But every living being from 1-102. From single parents leaving their child to go to work. To your Loved one in the rest home. To our Dad/Mom overseas. To Children’s Hospitals when parents have to leave for something. Or just so that Child can hold on to my Product while being wheeled into surgery and going under sedation hearing whatever Mommy/Daddy wants them to here while there falling asleep. In other words, My Product is Endless when it comes to Family and Comforting. This is exactly what consumer’s are looking for. You can’t put a price on knowing that even though you’re on that automotive line working. Your still telling your babies Goodnight. Because this is exactly what happened to me. And my 2 little Boys would lay awake til 2:30 in the morning at the sitter’s and would not fall asleep until they heard my voice. This is what Inspired Me. (Family) Thank You for your Time. Tammie Phillimore